Serum FAQ

How does it work?

The Lash Growth Serum works by activating the hair follicle to promote rapid growth of eyelashes, making them longer, thicker and fuller in as little as 1 week, and best results at around 6 weeks. You can then switch to a 1-2 times/week maintenance routine to keep your lashes long and full for the long term. This very same serum also toughens up the epidermal junction (where the lash grows out of the eyelid), helping prevent the newly grown eyelashes from falling out.

What is it made of?
Our Lash Growth Serum contains the following ingredients:
  • Purified water
  • Sodium chloride
  • Benzalkonium chloride
  • EPM biological enzyme
  • Myristoyl Pentapeptide-4
  • Citric acid
  • Disodium phosphate
  • Cellulose gum
  • And it’s Vegan, Cruelty-Free, Paraben & Sulphate-Free, Toxin-Free and Fragrance- Free
How long will Lash Growth Serum last?

It really depends on how you use it. If you are applying it on both lashes and brows, you will need to order sooner. Sticking to lashes 1-2 times a day it will last for the entire growth phase and a bit longer (around 3 months). After that, when you’re using it twice a week for maintenance, you only need to reorder every 6 months! Consider using our subscription program and get 15% OFF and free Mascara, besides the time saved, of course.

Can I use it when I'm getting a lash lift?

Yes, you can! In fact, the two go very well together: a lash lift after you’ve achieved your Serum results will enhance the look of your lashes. We only recommend you wait 24 hours after your lift process to apply the serum.

Can I use it when I have lash extensions?
Lash extensions, besides being expensive and hard to maintain, tend to hurt your natural lashes. So, ABSOLUTELY! To keep your natural eyelashes healthy while wearing extensions, you should consider using a lash serum. It can also reduce the time needed to repair your natural eyelashes.
Will it help with alopecia or trichotillomania?

Yes, our growth serum can help your lashes and brows grow back. The amount of time it takes varies, depending on the cause and the extent of the lash or brow loss. But first, remember to speak to your doctor to determine the best treatment for you.

Is it safe to use during pregnancy, breast feeding or nursing?

We do not recommend it, despite being Vegan, Cruelty-Free, Paraben & Sulphate-Free, Toxin-Free and Fragrance-Free. We recommend first speaking to your doctor about using it because he/she will know your full medical history.

Is it safe to use with contact lenses?

Sure! Just remove your contact lenses before applying as some contacts can absorb the serum. But don't use if you have any other eye problems before asking your eye doctor.

Can I use mascara when applying the Serum?

Please, do use it! You will love the combined results of this dynamic duo! Check out our kit and save 25%.

How does the 60-day Guarantee work?
While results do vary, the SG serum has dramatic effects on most, especially when used for the full 8 weeks, so be patient. You might wake up one day with a lovely lash boost surprise! But if the serum doesn’t work for you, we happily offer a 60-day money-back guarantee. Simply email us at