Shipping & FAQs
WHEN IS MY ORDER SHIPPING?
All items are subject to a processing period before they are shipped. Most orders leave the warehouse within 1-3 business days of payment. You will receive an email when your items have been shipped.
WHEN WILL I RECEIVE MY ITEM(S)?
Our flagship item "The Magnetic Lash" ships from different locations depending on where you're ordering from.
As of September 25, US orders for The Magnetic Lash are shipping from the US, and will arrive in 2-4 days.
Orders for The Magnetic Lash to other countries may be shipped from the US or internationally, arriving typically in 2-3 weeks, but please allow up to 28 days.
Products other than The Magnetic Lash are shipped internationally from countries such as UK, Canada, China and Hong Kong, and most orders arrive to the US, UK, Canada and Australia in 2-3 weeks from shipment, but please allow up to 28 days.
Shipping to the rest of the world is estimated at 20-40 days delivery time from confirmation of shipment.
ANY questions or concerns, please do not hesitate to reach out at firstname.lastname@example.org.
Please note delivery times may increase around holidays.
WHY DIDN’T I RECEIVE A TRACKING NUMBER?
IS MY ORDER GUARANTEED?
WHY IS MY TRACKING NUMBER INVALID?